Privacy Policy for IzziLife Dubai UK

Last Updated: 23 September 2025

1. Introduction

Welcome to the IzziLife Dubai UK website (izzilifedubai.co.uk). We are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, process, and safeguard your data when you visit our website, particularly when you use our contact form to request a consultation. This policy has been prepared to comply with the standards of the UK General Data Protection Regulation (UK GDPR) and the UAE Personal Data Protection Law (PDPL).

The "Data Controller" responsible for your information is IzziLife Dubai.

2. What Information We Collect

We collect personal data that you voluntarily provide to us when you express an interest in obtaining information about our products and services.

  • Directly Provided Information: When you fill out our consultation request form, we collect your Full Name, Email Address, Phone Number, estimated Investment Budget, and any information you provide in the message field.
  • Automatically Collected Information: When you visit our website, we automatically collect certain information from your device. This includes your IP address, browser type, operating system, and information about your usage of our site through cookies and similar tracking technologies like Google Analytics and Statcounter.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To Respond to Your Enquiry: The primary purpose of collecting your data is to schedule your requested 1-on-1 video consultation and provide you with the information you need about our investment opportunities.
  • For Communication: To contact you via email or phone to arrange the consultation and follow up on your enquiry.
  • To Improve Our Website: We use aggregated, anonymous data from analytics services to understand how visitors use our site and to improve its functionality and user experience.
  • For Security: To protect our website from spam and abuse, for example, through the use of Google reCAPTCHA.

Our legal basis for processing your personal data is your consent, which you provide by actively submitting the form on our website.

4. Data Sharing and Third Parties

We do not sell your personal information. However, to provide our services, we share your data with trusted third-party service providers who process data on our behalf. These include:

  • HubSpot: We use HubSpot as our Customer Relationship Management (CRM) platform. When you submit our contact form, your details are stored in HubSpot to manage your enquiry.
  • Brevo (SMTP Provider): We use Brevo's email relay service to send an internal email notification to our sales team when you submit a form. Your contact details pass through their servers to facilitate this.
  • Google: We use Google services including Google Analytics for website traffic analysis, Google reCAPTCHA for spam protection, and Google Maps to display our location. These services may collect your IP address and other data subject to Google's Privacy Policy.
  • Calendly: If you proceed to our thank-you page to book a meeting, your name and email are pre-filled into the Calendly widget. Your booking information is processed by Calendly to schedule the event.
  • Cloudflare: Our website may use Cloudflare for performance and security services, which means web traffic passes through their network.
  • Other Analytics Tools: We use services like Statcounter to gather statistical information about our visitors.

We have agreements in place with these providers to ensure they protect your data to a standard that is compliant with relevant data protection laws.

5. International Data Transfers

As you are a UK-based user and we are a UAE-based entity, your data is necessarily transferred internationally. Furthermore, many of our third-party service providers (such as Google, HubSpot, and Cloudflare) are based in the United States. When we transfer your personal data outside the UK or EEA, we ensure that appropriate safeguards are in place to protect your information to a standard equivalent to that required by UK GDPR.

6. Data Security and Retention

We have implemented appropriate technical and organisational security measures to protect the personal information we process. We retain your personal data for as long as necessary to fulfil the purposes we collected it for, including to satisfy any legal, accounting, or reporting requirements, or until you request its deletion.

7. Your Data Protection Rights (UK GDPR)

As a UK resident, you have the following rights regarding your personal data:

  • The right to access – You can request copies of your personal data.
  • The right to rectification – You can request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure – You can request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You can request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You can object to our processing of your personal data, under certain conditions.
  • The right to data portability – You can request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us at the email address provided below.

8. Cookies

Our website uses cookies. Cookies are small text files placed on your device to collect standard Internet log information and visitor behaviour information. We use them to understand site usage (Analytics Cookies) and ensure website functionality. You can set your browser not to accept cookies, but this may affect the functionality of our website.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Last Updated" date. We encourage you to review this policy frequently to be informed of how we are protecting your information.

10. How to Contact Us

If you have any questions, comments, or requests regarding this Privacy Policy or your data, please contact us at:

sales@izzilifedubai.com

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